Customer Reviews

Customer Reviews

If you'd like to share your experience of Melbury Motors, please fill in the comments section.

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Leah F | 4 Aug 2018
***** Fantastic customer service and no hidden charges.

Fantastic service, from the first phone call to the completed car deal. The service we received from The car sales lady was second to none. One of the most impressive things were, the price on the windscreen is the price you pay with no hidden charges unlike some larger companies. We are so pleased we found and used this company. I would highly recommend them to anyone.
Simon Oakley
5 Stars all round.

I purchased my latest Mitsubishi L200 from Melbury Motors. From the initial test drive through to purchase Angela took care of everything from MOT and Number plate transfer and all other admin work. Melbury will be my 1st choice when purchasing my next vehicle, even though it is nearly a 1 hour drive away.

Abigail Thomas
Mazda 6 Estate, Silver \'63 plate bought Jan 9th.

From the off, very helpful and accommodating service from all at Melbury. Having ear marked 2 potential buys online, we travelled a distance with a toddler in tow, the reason for the purchase. After a great test drive where we were left to drive and view the car at our own pace, check it for car seats and boot space, decision was quick, paperwork was quick, few bits needing attention were all sorted, car collected a few days later - felt like a new car. Lovely car, drives beautifully, very happy customers, would highly recommend and would travel that distance again for the right car next time. Abi and Matt Thomas
Ashley Robbins
Recommended, very happy buyer

Very helpful saleslady (Angela) who was very personable and easy to deal with. Allowed us a very long and thorough test drive, offered to tidy up a few parts of the car that were slightly worn. Also threw in a spacesaver spare tyre. Very happy with their service and with the car so far.
Claire Davis

Excellent service. Would happily buy from them again.
Mike & Val Andrews
Thank you for the way in which you sold us the secondhand Fiat Panda. You did not give us any "hard sell" and the car has lived up to all expectations. Also you completed all the paper work with the D.V.L.A. for the purchase and sale of our old car in record time. Thank you for your help and when we are looking to update our cars in the future your garage will be our first port of call.

Sue Beck
Starting with my mother, 3 generations of my family have bought their cars here. I am about to buy my third car from them. As already said by others there is no push to buy and the after sales service is second to none.
Happy new Fiat 500 owner
The sales lady Angela was very helpful and had the vehicle ready for a test drive on our arrival. The purchase and part exchange was straight forward apart from a slight technical fault with the credit card reader which was soon sorted. We would recommend the garage for providing good service and product as described.
Michael Marshall
Purchase of Audi A4 Avant.

I found the Melbury Motor Co. quite laid back but at the same time very efficient and professional. Every question I asked about the vehicle I purchased was answered both before hand and at the vehicle inspection. There was at no time any high pressure sales talk and I was left to inspect the vehicle at my own leisure. When I had a question it was answered to my satisfaction. When the sales person I dealt with didn't know the answer to a question, she immediately went off and got the answer. On the day of purchase everything was prepared on my arrival in advance and every step of the vehicle exchange and re-taxation was explained step by step. They took my old vehicle from me and explained every process of the online V5C exchange step by step. All of the vehicles functions and documentation were explained to me in great detail. I would thoroughly recommend this dealer to anyone.
Donna Hills
Spot on.

Very helpful & non pushy. Also purchased a great car.
Sean Walters
Good, honest experience.

Excellent experience with Chris. He was honest and gave a fair price for our Mazda, without resorting to talking bullshit! He has helped restore some faith in second hand car dealers. Thank you Chris and we will be using Melbury for our future car services.
Jon Fox
Excellent family run firm, friendly knowledgeable staff a pleasure to deal with.
A garage you can trust!

I have bought two cars from this dealer, a VW Golf and then a Passat. Chris the owner is a delightful chap who you can trust. I had a couple of small niggles with both cars as they were over 4 yrs old and Chris had them put right straight away. They are friendly and professional and I look forward to buying my next car from them in the future.

Well done Melbury Motors you deserve your success.
Ali Jalie
What a refreshing change! After visiting a few different garages and being accosted by pushy salesmen and cars scruffy and not as advertised it was a real pleasure to buy a car from Melbury Motors. Angela couldn't have been more helpful, sorting out the payment, tax and paperwork very quickly and efficiently. My VW Polo was immaculate and everything on the vehicle checked and even a new cambelt fitted when they didn't have to. I can't recommend Melbury Motors enough, I shall definitely return when I want to buy another car!
The dealer answered all questions clearly and the car was taken for a long test drive. When collected the car was immaculate and we had a thorough briefing on all the controls. I could not ask for more.
Mary and Brian Curtis
Very pleased with the car and the service we have had from you.
Rob Newbury
Absolutely loving the Mercedes. Thank you for sourcing it for me.
Vanessa Mallinson
We are very pleased with the car and would thoroughly recommend your garage.

The Good Garage Guide/Honest John
Our family is now on our tenth car through Melbury Motor Company. They combine great value with excellent trade-in prices.
Trust my Garage
A well managed, appointed and friendly garage.. the atmosphere is welcoming and comfortable.  A comfortable wait while the work was carried out...attentive office management.
Hugh O'Neil Roe
....thank you for all you did to make the purchase of the Passat go so smoothly.  You were most patient with our desire to test drive almost every car on the forecourt...the Passat was beautifully presented and we are delighted with it. Again my thanks to all at Melbury.
The Good Garage Guide/Honest John
Consistently good value and best advice.   Pleasant experience and trouble-free motoring.  Knowledgeable, hassle-free, advisory notes of when routine maintenance is required.  
R T Blake, Property Maintenance
I purchased my Vauxhall Vivaro Van from Melbury Motor company a few months ago and I have been very pleased with it.  I can recommend your commercial sales department to anybody: good quality vehicles at sensible prices. 
Justin Allison, Salisbury
Melbury recently MOT'd my Alfa Romeo 156. That night the headlights were far brighter; they had been re-aligned, free of charge.
This is typical of the service I've come to expect from Chris Norman, Geoff Honour and the team.